What is the check-in and check-out time? +
Check-in time is 2:00 PM and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability under UK luxury standards.
Do you offer airport pickup services? +
Yes, we provide 24/7 luxury airport transfer services from Heathrow, Gatwick, and London City airports. Please contact our concierge team ahead of your arrival.
Is high-speed Wi-Fi included in the room rate? +
Yes, complimentary ultra-high-speed wireless internet access is available throughout all rooms and public areas.
What is your cancellation policy? +
Cancellations made at least 48 hours prior to check-in are fully refundable. Please refer to our terms and conditions page for full details.